CV du
consultant

BDD

Data

Connaissances fonctionnelles

G -Suite MS Office Powerpoint Salesforce Word Zen desk Administration Business Change communication international Maintenance Marketing office Performance Production REPORTING Settlement sla SOFTWARE

Langages

C++ css Excel HTML SQL sccm SHAREPOINT

Méthodes

AGILE Management MIGRATION Planning Support Testing Ticketing

Outils

AutoCAD Qlik Teams

Réseaux et Middleware

FIREWALL INTUNE Monitoring

Systèmes

LINUX hardware INFRASTRUCTURE PC WINDOWS

2019 – 2021 AudenciaBusiness School Nantes, France
Ranked in the top 10 business schools in France, triple accredited (EQUIS, AACSB,
and AMBA)International Masters in Management (International Strategy Specialization)
2013 – 2016 Electronics and Communication Engineering, BNM Institute of Technology Bangalore, India
June 2022 – Present Freelancer at OWENSCORNING-TCS Chambery, France
Technical Engineer
 Managed customer requests via a powerful ticketing tool and resolved their issues.
 IT asset maintenance (e.g. conference room equipment, printers, scanners...)
 Configuration, Imaging and Migration of the PC’s, Desktops, Z-books, GETAC
devices andDesktops.
 Network Infrastructure, Racking of Servers, Setting up and Configurations of
Wireless LANControllers.
 Verification and maintenance of asset management tool.
 Performing and testing the functions of the systems on the routine basis.
 Device Management with: SCCM and Intune, and Active Directory Services.
 Perform software enhancements, upgrades, patches, and reconfigurations.
 Performed quality checks of managed services, workplace managed by Intune.
2020 – 2021 AI GROUP Naintre, France
Working as a Project Management Assistant Intern
 Involved for assisting in the company's strategic and tactical tasks. Works closely with the
local launch manager and the plant's Core Function Team.
 Deep understanding of production, process, and quality which is necessary.
 Involved for project planning, execution, and handover.
 Assisted project managers to ensure project planning in terms of studies, prefabrication, deliveries,
andreceptions. Identifying the resources needed and creating purchase orders.
 Assisted the project managers in breaking down the deliverables and identifying the tasks required to
put the strategy into action.
 Assisted the project manager in the compilation of production documentation.
 Monitoring the client's project order, ensuring that the project is completed as planned through
meetings,contact with all parties, and the sharing of technical needs and project plan information.
 Supporting project documentation, including project reporting with the team, leads with the Primavera tool.
 Coordinated to set up and monitor manufacturing plans of different skids, Hydrants and Fire extinguishers.
 Maintaining good supplier relations and negotiating contracts. Prepared status reports adapting to my manager.
 Coordinating transportation providers with Logistic team to ensure prompt and proper movement of
shipments.

March 2018 – July 2019- CONCENTRIX Bangalore, India
Worked as Operations Representative
 Established and optimized the key performance indicators required to manage the project documentation's
performance.
 Managed current day workflow within internal SharePoint sites.
 From planning to implementation, managed and coordinated project development following all key
stakeholders.
 Verified and processd documentation received from internal team members in order to provide professional and
timely support.
 Early detection of hazards and management of stakeholder expectations.
 Supported the project managers of Activities' day-to-day operations, such as meeting planning, presentation,
slide development, and other ad-hoc team business requirements.
 Coordinated with local internal analysis for the Operations team to ensure that each cycle's performances, data,
victories, and difficulties are examined.

CERTIFICATION
ACADEMIC PROJECTS
LANGUAGES AND SKILLS
Sept 2016 – Oct 2017- Synpro Systems Pvt Ltd Bangalore, India
Worked as Technical Engineer in Troubleshooting IT Issues.
 Managed customer requests via a powerful ticketing tool and resolved their issues.
 Maintained correct detail information for other IT teams while properly translating technical
knowledge toclients.
 Managed equipment shipments to provide end-to-end resolution for remote users.
 Identified and discussed customer-friendly settlement options through custom reminders.
 Familiar with an OS Support ticket and giving remote support for clients around the globe.
 Manage all service requests within the agreed SLA.
 Installation, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1,
Windows 10 andMicrosoft Office 2010, upgrade, support and troubleshoot for printers,
computer hardware
 Networking – Troubleshooting technical issues related to computer networks, switches.
Apr 2020 TrailHead –Salesforce
Administration Essentials for New Admins (ADM201)
Aug 2022 Qlik Sense
Qlik Sense System Administration
Change Management – Developed and proposed as a strategy consultant to identify productivity levers and
structuralsavings to reduce the overall cost for TEXA Company.
Marketing Project – To suggest, analyze,
• Identified Geneva for the Internationalization of Ecodis with a focus on the brand La Droguerie Ecologique.
• Conducted market research, designed a market profile through analyzing trends for Ecodis in Geneva.
• Segmented the market to assess market potential and position Ecodis in the Geneva market.
Agile Project Management – Had a real-time experience about the agile approach in an organization by having
a workshop on new forms oforganizations as well as about agile, project management techniques and methods.
ENGLISH: Bilingual, French: Beginner
IT Skills: MS Office (Word, Excel, PowerPoint), SQL, Salesforce, Primavera, Zen desk, Tableau, Agile
Methodology, AutoCAD.
Soft skills: Strategic Planning, Social networks, Teamwork, Analysis and Synthesis, Cognitive flexibility, productivity